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Job Squad’s Customized Employment Program (CEP) assists job seekers and businesses to use universal economic development principles or Customized Employment strategies and techniques, to create economic value. 

Customized employment strategies and techniques include

• Maximizing each individual’s contributions

• Leveraging community connections & social capital

• Assisting individuals to access needed resources


Customized employment means individualizing the relationship between job seekers and employers in ways that meet the needs of both. It is based on an individualized determination of the strengths, requirements and interests of a person and matching those to the needs of the employer (Office of Disability Employment Policy, 2018). 


Successful outcomes include helping the job seeker to choose, get, and keep an integrated community job role or the creation of a unique, entirely new situation. So, we help people find traditional wage–paying jobs as well as helping others to develop themselves as entrepreneurs. 

CEP is in both our Bridgeport and Charleston, West Virginia locations. This program serves job seekers and businesses in the following counties: 

• Harrison 

• Marion

• Monongalia

• Putnam

• Kanawha



Discovery: Job Squad will spend time in the community with the job seeker, and those who know them well, and seek to discover the answer to the questions: "Who is this person?" "What are their skills, talents, and interests?" and "What are the ideal conditions of employment?" 

Job Squad, in collaboration with the job seeker's supports,will identify current barriers to employment and create plans to overcome those barriers. 

  • Job Matching and Analysis: We will assist job seekers to explore potential career options--with the goal of finding a "job match" that is a good fit for the job seeker and the employer. 

  • Person-Centered Job Development: We utilize an individualized and customized method of work exploration. We will assist the job seeker to highlight their personal contributions, and assist with community networking. 

  • Social Security Benefits Analysis and Planning involves assisting in analyzing an individual's current benefits, the impact earnings will have on these benefits, and explaining the use of Social Security Work Incentives.

Contact us for more information:

Lisa O’Neal

Customized Employment Manager



Are You Ready to... 


  • Increase your income?

  • Explore your work options? 

  • Keep your Medicaid/Medicare while you work?

  • Gain greater personal fulfillment through work?


Social Security’s Ticket to Work program and Work Incentives can help you find meaningful work. If you’re age 18 through 64 and you receive Social Security disability benefits, you can take advantage of these free services.

Contact: Audra Spenia


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